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Privacy Policy

Last updated:  19/12/2024

This Privacy Policy describes how [Acecaps] ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and share your personal information when you visit our website or purchase our products. It also outlines your rights under the General Data Protection Regulation (GDPR).

1. Information We Collect

We may collect the following categories of personal data:

Identity Data: Name, surname, username, or similar identifiers.

Contact Data: Billing address, delivery address, email address, and phone number.

Payment Data: Payment card details and transaction data.

Technical Data: IP address, browser type, time zone, location, and operating system.

Profile Data: Purchases or orders, preferences, and feedback.

Marketing and Communication Data: Your preferences for receiving marketing materials and your communication with us.

2. How We Use Your Information

We use your personal data for the following purposes:

To process and fulfill your orders, including payment, shipping, and delivery.

To manage your account and provide customer support.

To improve our website, products, and services.

To send you marketing communications, if you have consented to receive them.

To comply with legal obligations, such as tax and accounting requirements.

We will only process your personal data when we have a legal basis to do so, such as your consent, the performance of a contract, compliance with legal obligations, or our legitimate interests.

3. Sharing Your Information

We may share your personal data with the following parties:

Service Providers: Third-party vendors who help us with payment processing, order fulfillment, marketing, or website hosting.

Legal Authorities: When required by law or to protect our legal rights.

Business Transfers: If we sell or merge our business, your information may be transferred to the new owners.

We ensure that any third party with whom we share your data adheres to GDPR requirements.

4. Data Retention

We will retain your personal data only as long as necessary to fulfill the purposes outlined in this policy or comply with legal obligations. Once the retention period expires, we will securely delete or anonymize your data.

5. Your GDPR Rights

Under GDPR, you have the following rights:

Access: Request a copy of the personal data we hold about you.

Correction: Request correction of inaccurate or incomplete data.

Deletion: Request deletion of your data under certain conditions.

Restriction: Restrict the processing of your data in specific circumstances.

Portability: Request transfer of your data to you or a third party.

Objection: Object to the processing of your data based on our legitimate interests or for direct marketing.

Withdraw Consent: Withdraw consent at any time, if applicable.

To exercise your rights, contact us at: [cst.acecaps@gmail.com]

6. Data Security

We have implemented appropriate security measures to protect your personal data from unauthorized access, loss, or misuse. However, no online system is completely secure, and we cannot guarantee absolute security.

7. International Data Transfers

If we transfer your data outside the European Economic Area (EEA), we ensure it is protected through mechanisms such as EU Standard Contractual Clauses or adequacy decisions by the European Commission.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience. For more details, refer to our Cookie Policy.

9. Updates to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated "Effective Date." Please check back regularly to stay informed about how we handle your personal data.

10. Contact Us

If you have any questions or concerns about this privacy policy or your personal data, please contact us: cst.acecaps@gmail.com 

Cookie Policy

This Cookie Policy explains how [Acecaps] ("we," "our," or "us") use cookies and similar tracking technologies when you visit our website. By using our website, you agree to the use of cookies as described in this policy. If you do not agree, please adjust your browser settings or stop using our website.

1. What Are Cookies?

Cookies are small text files stored on your device (e.g., computer or mobile phone) when you visit a website. They allow websites to recognize your device and remember your preferences (e.g., language or login information).

We may also use similar technologies, such as pixel tags, web beacons, or device fingerprinting (collectively referred to as "cookies").

2. Types of Cookies We Use

We use the following types of cookies:

Essential Cookies

These cookies are necessary for the functioning of the website and cannot be disabled. For example, cookies that remember items in your cart or enable secure authentication.

Performance Cookies

These cookies collect anonymous data about website visits and usage (e.g., page views and loading times) to help us improve the user experience.

Functional Cookies

These cookies allow the website to remember your preferences (e.g., language or region) and provide a more personalized experience.

Advertising and Targeting Cookies

These cookies record your browsing habits and display ads based on your interests. They may be set by us or third-party advertising partners.

3. Details of Cookies We Use

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4. Third-Party Cookies

We may allow the following third parties to set cookies:

  • Google Analytics: To analyze visit data and enhance user experience.

  • Facebook Pixel: To manage ad targeting and performance tracking.

  • Payment Processing Tools (e.g., Stripe or PayPal): To securely process payments.

These third parties are subject to their own privacy policies, and we encourage you to review them for more information.

5. Managing and Disabling Cookies

You can control or disable cookies in the following ways:

  • Browser Settings: Most browsers allow you to reject or delete cookies. Please refer to your browser’s help documentation for detailed instructions.

  • Privacy Preference Center: Our website may offer a cookie management tool where you can adjust your preferences.

  • Opt-Out of Ads: Visit Your Online Choices or Network Advertising Initiative to opt out of personalized ads.

Please note that disabling certain cookies may affect the functionality and user experience of the website.

6. Cookie Retention Period

The duration of cookies depends on their type:

  • Session Cookies: Only exist during a browser session.

  • Persistent Cookies: Remain for a longer period, as specified in Section 3, "Details of Cookies We Use."

7. Updates to the Cookie Policy

We may update this Cookie Policy as needed. All changes will be posted on this page with the "Last Updated" date. We recommend that you regularly review this policy to stay informed about how we use cookies.

8. Contact Us

If you have any questions or concerns about this Cookie Policy or how we use your data, please contact us:
Email: cst.acecaps@gmail.com

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